Check in is available from 3pm onwards. Check out is 11am. Early Check ins & Late check outs can be arranged with our reservations and reception teams. The cost of an Early check in between 11am-3pm is €25.00. The cost of a Late check out of 2pm is €25.00. This is subject to availability. Please call +353 91 569600 for further information.
Yes. ID is required upon check in and must match the name on the reservation. Passport or drivers licence accepted. Reservations cannot be amended at check in unless ID is provided by the booker.
Yes, we can store your luggage if you arrive to the hotel before 3pm; there is no charge for this service.
We are located in the heart of the Latin Quarter inside Galway City on Quay Street. GPS Coordinates: Lat 53.2734 Long-7.778320310000026
* We would just like to make you aware, our AWESOME location in the heart of the Latin Quarter means that sometimes there is going to be some noise at night, particularly at the weekend. We do our best to minimise this but respectfully, if you are looking for an early night, we might not be the perfect choice for you. If you would like more details please contact us on info@theresidencehotel.ie
If a booking is made direct on our website and you wish to pay with a company card, please email our reservations team at info@theresidencehotel.ie to confirm we can charge the company card provided. You can also call us.
To book using a voucher please have your voucher number to hand and contact our reservations team. You can also email your enquiry to info@theresidencehotel.ie. Your voucher will be required on check in as a method of payment.
We offer discounted parking at Hynes Yard on dock road or at Claddagh Car Park (beside Jurys Inn). €12 for 24 hours (Hynes Yard). €12 for 24 hours (Claddagh Car Park). Bring your parking ticket to reception for validation.
Yes, wifi is free for all guests and available in all bedrooms and throughout the hotel.
Please refer to the terms and conditions on your booking confirmation. Galway Race Week has a different policy; please check with the reservations team.
Terms and conditions for large groups may differ. To request a reservation for your group or for more information, please contact our reservations team or email info@theresidencehotel.ie.
For groups of 3 or more rooms, a €50 per person security deposit will be required. This is collected 3 days before the groups arrival date, and must be collected in one amount. We require a pre authorisation of a credit card over the phone or payment in cash on arrival. This pre authorisation will be released on departure when all rooms have been checked. We do not accept payment per person for the deposit; it will need to be collected in advance by the group organiser.
We accept licensed service animals only.
The hotel is fully wheelchair accessible. We have many accessible bedrooms available, with wet rooms. To book this room type please call reservations directly.
Please contact reception and we will check lost property for your item.
For any requests prior to your stay with us, please email info@theresidencehotel.ie. We are unable to guarantee your request but will do our very best to accommodate you when possible. If you have specific needs or questions regarding your request, please call the hotel directly.
To request wine, flowers, chocolates etc please contact our reservations team or email us info@theresidencehotel.ie. We will require a credit card to charge for these items.
We are a non-smoking hotel.
Please be advised a booking is recommended in the evenings to guarantee a dining reservation.
For groups of over 8 people, please contact info@mfitzgeraldsbar.ie
Food is served in M. Fitzgerald's Bar. Home-cooked, quality food with a rustic feel to it. Proper, hearty daily specials with tantalising options for lunch, light bites or dinner, coupled with a wide array craft beers and cocktails. Savour some of the best pub food in Galway, using the best, seasonal ingredients, all in a relaxed atmosphere.
We have live music 7 nights a week in M. Fitzgerald's, each evening from 7:30pm.
To get a copy of a bill, please email reservations at info@theresidencehotel.ie.