Customer reviews

Alexus Wong

30-Mar-2018
Excellent stay, terrifically helpful staff. One staff member went out of her way to talk to me about local bar and travel preferences which made my trip all the better.

Hotel response

Thank you so much for taking the time to post your lovely review and for sharing your experience of The Residence Hotel. I was delighted to hear that you were so happy with every aspect of your stay and in particular that you found the reception team to be friendly and accommodating during your stay. I have passed your lovely compliments on to all of the team. We hope that we will have the pleasure of looking after you again in the not too distant future. Kind regards Julia C

Lynn McColl

27-Mar-2018
We absolutely loved your gorgeous hotel. From the modem rooms to the quaint bar. We will be back and we will definitely recommend you to all our friends!

Hotel response

Thank you son much for taking the time to post your lovely review and for rating us so highly. I am delighted to hear that you enjoyed every aspect of your stay with us here at The Residence Hotel. I am especially delighted to hear that you plan to return to us and we look forward to welcoming you back. Kind Regards Julia C

Hotel guest

12-Mar-2018
The staff were pleasant and extremely helpful. Checking in and out was easy. The room was comfortable and beautiful. We were on the first floor and the only issue was you could hear the noise from the bar below. We were woken up after the bar had closed and the staff were cleaning up.

Hotel response

Thank you so much for taking the time to post your lovely review, I was delighted to read that you enjoyed your stay with us here at The Residence Hotel and in particular that you found our team to be so helpful and friendly. Thank you for staying with us and I hope that we will have the pleasure of your company in the not too distant future. Kind regards Julia C

Hotel guest

27-Feb-2018
Great location. Front desk staff was very welcoming. Room was very clean and comfortable. Our room was on front side of building so there was a lot of street noise at night. We would stay here again but request a room on backside of the hotel.

Hotel response

Hi Steven, Thank you for taking the time to post your review. I was delighted to read that you enjoyed so many aspects of your stay with us here at The Residence Hotel and in particular that you found the staff to be so welcoming. We are located in the lively Latin Quarter section of Galway City Centre and regrettably we have no control over noise that travels from the street. Thank you for staying with us and I hope we will have the pleasure of your company again in the not too distant future. Kind regards Julia C

Hotel guest

23-Feb-2018
My daughter and I recently had the pleasure of staying at the Residence Hotel. It is situated in the Latin Quarter and in close proximity to many bars, cafes and restaurants. There are a number of fabulous restaurants within easy walking distance of the Hotel. The service was excellent and the staff very helpful with recommendations for dinner etc. Our room generous, the beds super comfy and everything was to a high standard.

Hotel response

Thank you for taking the time to post your lovely review. I was delighted to read that you were happy with so many aspects of your stay with us here at The Residence Hotel and especially that you found our staff to be so friendly. Thank you for staying with us and I hope that we will have the pleasure of looking after you again in the not too distant future.

john o sullivan

20-Feb-2018
Almost felt like home and very clean will stay again

Hotel response

Thank you for taking the time to post your lovely review, I'm delighted that you felt at home with us here at The Residence Hotel. We look forward to welcoming you back to us in the not too distant future. Kind regards Julia C

Marita Deegan

4-Feb-2018
What can I say: beautiful hotel, welcoming staff and ideally situated. Room facilities were excellent. Food and drink were spot on and you're only a few steps away from all the hustle and bustle of Quay Street. I'd recommend this hotel to anyone.

Hotel response

Thank you so much for taking the time to post your lovely review, I was delighted to read that you were so happy with all aspects of your stay with us here at The Residence Hotel. Thank you for staying with us and I hope that should you visit Galway again that we will have the pleasure of looking after you for a second time. Kind regards Julia C

Graziella ROUSSY

16-Jan-2018
Great location. Lovely and clean rooms. Staff was very professional and helpful (streets very overflooded due to the storm ELEANOR) Street noise, but we knew it was located on a very busy street.

Hotel response

Thank you for taking the time to post your lovely review. I am delighted that you enjoyed your stay with us and in particular that you found our team to be so accommodating. Thank you for staying with us and I hope that we will have the pleasure of taking care of you again in the not too distant future. Kind regards Julia C

Sidnei Basei

14-Jan-2018
We had a great time. Of course there's a little noise at night. But that's a minor problem. The hotel is located in the heart of Galway city. Perfect location, great staff, amazing bedroom and perfectly clean. I will recommend you guys to everybody. Thanks.

Hotel response

Thank you so much for taking the time to post your lovely review. I am delighted that you were so happy with your stay with us here at The Residence Hotel. I hope we will have the pleasure of looking after you again in the not too distant future. Kind Regards Julia C

Catherine Maiorana

9-Jan-2018
We had a fantastic stay! We arrived early for New Year's Eve weekend - it was downpouring and the gentelman at the desk had a room prepared for us immediately. The staff was eager to give us suggestions on where to go and what to do! They were so helpful and friendly. The bar staff were wonderful when we asked if they could put on an american football game for us. It was a busy night and they found a TV for the game. Wonderful stay overall! We had ready many reviews about the noise due to the location. However, we had no problem sleeping at night. Rooms are great - modern and clean and the beds were so comfortable. We would stay again!

Hotel response

Thank you for taking the time to post your lovely review, I was delighted to hear that you enjoyed all aspects of your stay with us and in particular you found the staff to be so friendly and accommodating. Thank you for choosing to stay with us and I hope that we will have the pleasure of your company again in the not too distant future. Kind Regards Julia C

Hotel guest

20-Dec-2017
great rooms, good staff, maybe a little noisy but your in the heart of galway so expected

Hotel response

Thank you for taking the time to post your review. I am delighted to read that you enjoyed your stay with us and I hope that we will have the pleasure of your company again in the not too distant future. Kind regards Julia C

Hotel guest

18-Dec-2017
Great stay - wish it could have been for longer! we were only there for one night but the room was great. a little on the smaller side, but very comfortable with big bathrooms. didn't have onsite parking, but there is a parking garage right beside there. we were right over Quay St which was a little noisy at night, but still very much so enjoyed our stay and would recommend it to anyone!

Hotel response

Thank you for taking the time to post your lovely review. I am delighted to hear that you enjoyed so many aspects of your stay with us. Thank you for choosing to stay with us and I hope that should you visit Galway again that we will have the pleasure of looking after you for a second time. Kind regards Julia C

Anne O'Shea

29-Nov-2017
Staff very friendly and helpful.Location excellent .Homely atmosphere,room perfect.

Hotel response

Thank you for taking the time to post your lovely review. I am delighted to hear that you were so happy with every aspect of your stay with us here at The Residence Hotel. Thank you for staying with us and I hope that we will have the pleasure of welcoming you back to us in the very near future. Kind regards Julia C

Mary Moorhouse

14-Nov-2017
We thought our bedroom was beautiful , really enjoyed our stay

Hotel response

Thank you so much for your lovely review. I was delighted to read that you were so happy with your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Petra Haikka

7-Nov-2017
Thank you so much for making my visit so enjoyable! Every member of staff were helpful, kind and made me feel so welcome. My room was really nice and clean, the bed was comfy and BIG. You could hear some noise/music from downstairs bar in evenings, but it didn't bother me. I don't think there could be a better location for a hotel than this. I'm definitely coming back, hopefully soon!

Hotel response

Thank you so much for your lovely review. I was delighted to read that you were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Val Casey

28-Oct-2017
Stunning rooms in the hotel with a great location

Hotel response

Thank you so much for taking the time to post your lovely review and for rating us so highly, I am delighted that you enjoyed your stay with us so much. I hope that should you visit Galway again that we will have the pleasure of looking after you again. Kind regards Julia C

Hotel guest

10-Oct-2017
Fab

Alfred Caudullo

2-Oct-2017
We had a wonderful stay at the Residence Hotel. Clean, new, pub next door what more could you ask for! Location was perfect! Breakfast a bonus! Julia at the front desk was outstanding!

rémi thuau

12-Sep-2017
Nice place, though lacking a real and comfortable breakfast accommodation. Rather noisy during this two days , due to the victory of the Galway hurling team : but receive our congratulations for that ! Yours friendly. R. THUAU

Hotel response

Thank you for taking the time to post your review. I am delighted that you enjoyed so many aspects of your stay with us here at The Residence Hotel. I hope should you choose to visit Galway again that we will have the pleasure of looking after you. Kind regards Julia Curran

Kevin Tracey

2-Sep-2017
Had a fantastic time staying here....location was fab...room excellent and spotlessly clean...staff extremely friendly... Will come back for sure

Hotel response

Thank you so much for taking the time to post your wonderful review. I am very happy that you enjoyed so many aspects of your stay with us here at The Residence Hotel and that you found our staff to be so friendly. I hope we will have the pleasure of looking after you again in the not too distant future. Kind regards Julia C


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