Customer reviews

Mary Moorhouse

14-Nov-2017
We thought our bedroom was beautiful , really enjoyed our stay

Hotel response

Thank you so much for your lovely review. I was delighted to read that you were so happy with your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Petra Haikka

7-Nov-2017
Thank you so much for making my visit so enjoyable! Every member of staff were helpful, kind and made me feel so welcome. My room was really nice and clean, the bed was comfy and BIG. You could hear some noise/music from downstairs bar in evenings, but it didn't bother me. I don't think there could be a better location for a hotel than this. I'm definitely coming back, hopefully soon!

Hotel response

Thank you so much for your lovely review. I was delighted to read that you were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Val Casey

28-Oct-2017
Stunning rooms in the hotel with a great location

Hotel response

Thank you so much for taking the time to post your lovely review and for rating us so highly, I am delighted that you enjoyed your stay with us so much. I hope that should you visit Galway again that we will have the pleasure of looking after you again. Kind regards Julia C

Hotel guest

10-Oct-2017
Fab

Alfred Caudullo

2-Oct-2017
We had a wonderful stay at the Residence Hotel. Clean, new, pub next door what more could you ask for! Location was perfect! Breakfast a bonus! Julia at the front desk was outstanding!

rémi thuau

12-Sep-2017
Nice place, though lacking a real and comfortable breakfast accommodation. Rather noisy during this two days , due to the victory of the Galway hurling team : but receive our congratulations for that ! Yours friendly. R. THUAU

Hotel response

Thank you for taking the time to post your review. I am delighted that you enjoyed so many aspects of your stay with us here at The Residence Hotel. I hope should you choose to visit Galway again that we will have the pleasure of looking after you. Kind regards Julia Curran

Kevin Tracey

2-Sep-2017
Had a fantastic time staying here....location was fab...room excellent and spotlessly clean...staff extremely friendly... Will come back for sure

Hotel response

Thank you so much for taking the time to post your wonderful review. I am very happy that you enjoyed so many aspects of your stay with us here at The Residence Hotel and that you found our staff to be so friendly. I hope we will have the pleasure of looking after you again in the not too distant future. Kind regards Julia C

Sheila Robinson

30-Aug-2017
Very pleasant experience. All staff very friendly and helpful. I would definitely tell others about your great service!

Hotel response

Thank you for your lovely review. I am delighted that you enjoyed so many aspects of your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again I hope we will have the pleasure of welcoming you back to us. Kind regards Julia C

Hotel guest

29-Aug-2017
I was extremely pleased with my stay at the Residence Hotel. The location was great. I was slightly concerned about how noisy it would be due to other reviewers, but we did not notice the noise at all. The bagged breakfast was a nice surprise and thoughtful touch. I wish we could have stayed longer.

Hotel response

Thank you so much for taking the time to post your lovely review. I am delighted that you enjoyed your stay with us and in particular that you found our staff to be so friendly. We look forward to welcoming you back in the not too distant future. Kind regards Julia C

Hotel guest

28-Aug-2017
We loved this hotel. It was clean, chic and in a great location. Our only complaints were: the bed was a bit hard, it was loud at night with all the bars around us (but thanks for the fan to help with white noise) and our king bed room had another twin bed in the room making it a bit small. But we loved getting breakfast outside our room each morning, the color scheme and decor in the rooms and the friendly staff. I would recommend this to our friends for sure!!

Fiona Burns

5-Aug-2017
Great hotel with lovely, helpful staff. Good-sized rooms, very clean and comfortable. Loved the breakfast in a bag.

Hotel response

Thank you for posting your lovely review. I am delighted that you enjoyed your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Hotel guest

28-Jul-2017
Great location! Great bar with live music at night. Great service; staff very helpful. No AC which is common in Ireland, but if you are there is summer you need the windows open and if you are not used to city noises it could be a problem. But not for my family. I highly recommend the Residence Hotel Galway and will stay there on a return to Galway.

Hotel response

Thank you for taking the time to post your review. I am very pleased that you enjoyed your stay with us here at The Residence Hotel and that you will be returning to see us again. Kind regards Julia C

Hotel guest

22-Jul-2017
Very clean and comfortable hotel, in the heart of the city. All the staff were very helpful and pleasant!

Hotel response

Thank you so much for your lovely review, I am delighted that you found our accommodation to be so comfortable and our staff to be friendly and helpful. Should you return to Galway I hope we will have the pleasure of welcoming you back to us here at The Residence Hotel.

Alexis Eusebio

12-Jul-2017
Very nice & modern & clean City-Hotel. Can only say how much I loved to stay with you. We were very satisfied.

Hotel response

Thank you for your lovely review. I am delighted that you enjoyed your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Tara Petersen

11-Jul-2017
What a nice hotel! This boutique hotel is in a great location near bars, restaurants, and shops. It is clean, comfortable, and has great decor!

Hotel response

Thank you for taking the time to post your wonderful review and for rating us so highly. I am delighted that you had such an enjoyable and comfortable stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Hotel guest

11-Jul-2017
Receptionist and staff were very friendly, the room was very well finished, lovely decor, my only small bit of feedback would be that for a room that was to hold three people there was no shelve space in the bathroom, even for one person I would struggle with this especially of I was staying g more than one night, other than that tiny bit of feedback we really enjoyed our stay as it was right in the thick of things on quay street, great spot

Hotel response

Thank you for taking the time to post your lovely review. I am delighted that you enjoyed so many aspects of your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Julia C

Hotel guest

26-Jun-2017
As a solo traveler, I felt very welcome and comfortable at Residence Hotel. The location is superb. The flipside to a superb location is that it stays noisy at night from nearby pubs...late into night. So, be prepared to drown out noise or be part of it! This was a minor distraction and I would stay again. The staff was awesome and very accommodating. Rooms were top notch and well appointed. Great value in heart of city.

Hotel response

Dear Lucinda, Thank you for taking the time to write your lovely review. I'm delighted to hear that you enjoyed so many aspects of your stay with us at The Residence Hotel and we look forward to welcoming you back soon.

Hotel guest

21-Jun-2017
The hotel was recently refurbished, and although the decor is a bit edgy, the room is quite comfortable with nice amenities. The area is a bit noisy, but we chose the Spanish Arch district with intent and it was to be expected. The staff is friendly and accommodating and the location is great! I would stay there again.

Hotel response

Dear Linda, Thank you for taking the time to post your review. I'm very happy you enjoyed your stay with us and found our accommodation to be so comfortable, we look forward to welcoming you back to The Residence Hotel SOON

Annemarie Campbell

15-Jun-2017
Stayed for 3 night's and we got a room on 4th floor which was nice and quiet. A breakfast pack is left at ur door each morn it contains orange juice, a yogurt with granola, an Apple and a muffin. I thought this was a great idea and the hotel should advertise this more. The room was lovely and had an nespresso coffee machine there's also biscuits and bottles of water left in room each day so the extras are very good. We had a double room and only one chair in it an extra chair would be good and there was room for one. The safe in our room didn't work I rang reception and they tried to fix it but couldn't we arrived on a bank holiday and were told it would be fixed the next day but it wasn't repaired during our stay. I would recommend this hotel and would stay there again it is very central

Hotel response

Dear Guest, Thank you for taking the time to post your review. I am delighted that you enjoyed so many aspects of your stay with us here at The Residence Hotel. We look forward to welcoming you back in the not too distant future.

Peter Collins

5-Jun-2017
Can't rate this hotel highly enough! the staff were very friendly and for a visit to Galway you couldn't ask for a better location right in the heart of the action. The hotel has only recently opened after a major refurb and despite not having an operational kitchen yet, we still received breakfast packs outside our door each morning. I'll definitely be back soon!

Hotel response

Thank you for taking the time to post your lovely review, I'm delighted that you enjoyed your stay with us here at The Residence Hotel. We look forward to welcoming you back to see us in not too distant future.


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