Customer reviews

Sidnei Basei

14-Jan-2018
We had a great time. Of course there's a little noise at night. But that's a minor problem. The hotel is located in the heart of Galway city. Perfect location, great staff, amazing bedroom and perfectly clean. I will recommend you guys to everybody. Thanks.

Hotel response

Thank you so much for taking the time to post your lovely review. I am delighted that you were so happy with your stay with us here at The Residence Hotel. I hope we will have the pleasure of looking after you again in the not too distant future. Kind Regards Julia C

Catherine Maiorana

9-Jan-2018
We had a fantastic stay! We arrived early for New Year's Eve weekend - it was downpouring and the gentelman at the desk had a room prepared for us immediately. The staff was eager to give us suggestions on where to go and what to do! They were so helpful and friendly. The bar staff were wonderful when we asked if they could put on an american football game for us. It was a busy night and they found a TV for the game. Wonderful stay overall! We had ready many reviews about the noise due to the location. However, we had no problem sleeping at night. Rooms are great - modern and clean and the beds were so comfortable. We would stay again!

Hotel response

Thank you for taking the time to post your lovely review, I was delighted to hear that you enjoyed all aspects of your stay with us and in particular you found the staff to be so friendly and accommodating. Thank you for choosing to stay with us and I hope that we will have the pleasure of your company again in the not too distant future. Kind Regards Julia C

Hotel guest

20-Dec-2017
great rooms, good staff, maybe a little noisy but your in the heart of galway so expected

Hotel response

Thank you for taking the time to post your review. I am delighted to read that you enjoyed your stay with us and I hope that we will have the pleasure of your company again in the not too distant future. Kind regards Julia C

Hotel guest

18-Dec-2017
Great stay - wish it could have been for longer! we were only there for one night but the room was great. a little on the smaller side, but very comfortable with big bathrooms. didn't have onsite parking, but there is a parking garage right beside there. we were right over Quay St which was a little noisy at night, but still very much so enjoyed our stay and would recommend it to anyone!

Hotel response

Thank you for taking the time to post your lovely review. I am delighted to hear that you enjoyed so many aspects of your stay with us. Thank you for choosing to stay with us and I hope that should you visit Galway again that we will have the pleasure of looking after you for a second time. Kind regards Julia C

Anne O'Shea

29-Nov-2017
Staff very friendly and helpful.Location excellent .Homely atmosphere,room perfect.

Hotel response

Thank you for taking the time to post your lovely review. I am delighted to hear that you were so happy with every aspect of your stay with us here at The Residence Hotel. Thank you for staying with us and I hope that we will have the pleasure of welcoming you back to us in the very near future. Kind regards Julia C

Mary Moorhouse

14-Nov-2017
We thought our bedroom was beautiful , really enjoyed our stay

Hotel response

Thank you so much for your lovely review. I was delighted to read that you were so happy with your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Petra Haikka

7-Nov-2017
Thank you so much for making my visit so enjoyable! Every member of staff were helpful, kind and made me feel so welcome. My room was really nice and clean, the bed was comfy and BIG. You could hear some noise/music from downstairs bar in evenings, but it didn't bother me. I don't think there could be a better location for a hotel than this. I'm definitely coming back, hopefully soon!

Hotel response

Thank you so much for your lovely review. I was delighted to read that you were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Val Casey

28-Oct-2017
Stunning rooms in the hotel with a great location

Hotel response

Thank you so much for taking the time to post your lovely review and for rating us so highly, I am delighted that you enjoyed your stay with us so much. I hope that should you visit Galway again that we will have the pleasure of looking after you again. Kind regards Julia C

Hotel guest

10-Oct-2017
Fab

Alfred Caudullo

2-Oct-2017
We had a wonderful stay at the Residence Hotel. Clean, new, pub next door what more could you ask for! Location was perfect! Breakfast a bonus! Julia at the front desk was outstanding!

rémi thuau

12-Sep-2017
Nice place, though lacking a real and comfortable breakfast accommodation. Rather noisy during this two days , due to the victory of the Galway hurling team : but receive our congratulations for that ! Yours friendly. R. THUAU

Hotel response

Thank you for taking the time to post your review. I am delighted that you enjoyed so many aspects of your stay with us here at The Residence Hotel. I hope should you choose to visit Galway again that we will have the pleasure of looking after you. Kind regards Julia Curran

Kevin Tracey

2-Sep-2017
Had a fantastic time staying here....location was fab...room excellent and spotlessly clean...staff extremely friendly... Will come back for sure

Hotel response

Thank you so much for taking the time to post your wonderful review. I am very happy that you enjoyed so many aspects of your stay with us here at The Residence Hotel and that you found our staff to be so friendly. I hope we will have the pleasure of looking after you again in the not too distant future. Kind regards Julia C

Sheila Robinson

30-Aug-2017
Very pleasant experience. All staff very friendly and helpful. I would definitely tell others about your great service!

Hotel response

Thank you for your lovely review. I am delighted that you enjoyed so many aspects of your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again I hope we will have the pleasure of welcoming you back to us. Kind regards Julia C

Hotel guest

29-Aug-2017
I was extremely pleased with my stay at the Residence Hotel. The location was great. I was slightly concerned about how noisy it would be due to other reviewers, but we did not notice the noise at all. The bagged breakfast was a nice surprise and thoughtful touch. I wish we could have stayed longer.

Hotel response

Thank you so much for taking the time to post your lovely review. I am delighted that you enjoyed your stay with us and in particular that you found our staff to be so friendly. We look forward to welcoming you back in the not too distant future. Kind regards Julia C

Hotel guest

28-Aug-2017
We loved this hotel. It was clean, chic and in a great location. Our only complaints were: the bed was a bit hard, it was loud at night with all the bars around us (but thanks for the fan to help with white noise) and our king bed room had another twin bed in the room making it a bit small. But we loved getting breakfast outside our room each morning, the color scheme and decor in the rooms and the friendly staff. I would recommend this to our friends for sure!!

Fiona Burns

5-Aug-2017
Great hotel with lovely, helpful staff. Good-sized rooms, very clean and comfortable. Loved the breakfast in a bag.

Hotel response

Thank you for posting your lovely review. I am delighted that you enjoyed your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Hotel guest

28-Jul-2017
Great location! Great bar with live music at night. Great service; staff very helpful. No AC which is common in Ireland, but if you are there is summer you need the windows open and if you are not used to city noises it could be a problem. But not for my family. I highly recommend the Residence Hotel Galway and will stay there on a return to Galway.

Hotel response

Thank you for taking the time to post your review. I am very pleased that you enjoyed your stay with us here at The Residence Hotel and that you will be returning to see us again. Kind regards Julia C

Hotel guest

22-Jul-2017
Very clean and comfortable hotel, in the heart of the city. All the staff were very helpful and pleasant!

Hotel response

Thank you so much for your lovely review, I am delighted that you found our accommodation to be so comfortable and our staff to be friendly and helpful. Should you return to Galway I hope we will have the pleasure of welcoming you back to us here at The Residence Hotel.

Alexis Eusebio

12-Jul-2017
Very nice & modern & clean City-Hotel. Can only say how much I loved to stay with you. We were very satisfied.

Hotel response

Thank you for your lovely review. I am delighted that you enjoyed your stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C

Tara Petersen

11-Jul-2017
What a nice hotel! This boutique hotel is in a great location near bars, restaurants, and shops. It is clean, comfortable, and has great decor!

Hotel response

Thank you for taking the time to post your wonderful review and for rating us so highly. I am delighted that you had such an enjoyable and comfortable stay with us here at The Residence Hotel. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C


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