Customer reviews

Jacqueline McCarthy

My friend and I stayed 2 nights at the Residence Hotel in Galway. We were greeted with hospitality from the front desk attendant who gave us recommendations of where to eat and drink in center city, and things to do in the surrounding area. The night porter was also extremely helpful (and so fun to chat with!). Both the porter and the front desk attendant deserve special recognition simply for being such great hosts. There was no sit-down breakfast provided BUT we were given bagged breakfasts both mornings of our stay which was greatly appreciated. The location was perfect and very close to all the action. The rooms were clean and came with all amenities we could have possibly needed (hair dryer, clothing iron, coffee maker, etc.) Would absolutely recommend to others, and wouldn't hesitate to book again. Thank you Residence Hotel and Staff!! You made our stay awesome!!

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Hotel response

Dear Jacqueline, Thank you so much for taking the time to post your lovely review. I am delighted to know that you enjoyed every aspect of your stay with us here at The Residence Hotel and especially that you found the team to be so helpful and accommodating during your time with us. Thank you for staying with us and I hope that we will have the pleasure of looking after you again in the not too distant future. Kind reagrds Julia C

Hotel guest

Beautifully renovated, slick and modern, great location in the center of it all. Staff friendly and accommodating. Stayed here with my family in August, would highly recommend.

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Hotel response

Dear Chad, Thank you so much for taking the time to post your lovely review and for rating us so highly. I'm delighted that you were happy with all aspects of your stay with us here at The Residence Hotel. Thank you for staying with us and I hope that we will have the pleasure of looking after you again in the not too distant future. Kind regards Julia C

Vincent Vandenbroeck

Great front desk team. Ivan was so very helpful with suggestions, taxi, maps, arranging coffee and breakfast. First class team member. Also briefly met Julia. Very helpful and personable. Housekeeping does an excellent job. Great location.

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Hotel response

Dear Vincent, Thank you for taking the time to post your lovely review and for rating The Residence Hotel so highly. I was delighted to read that you were so happy with all aspects of your stay with us and in particular that you found the front office team to be so friendly and helpful during your visit. Thank you for staying with us and I hope that we will have the pleasure of your company again in the not too distant future. Kind regards Julia C

Hotel guest

The staff was unbelievably helpful and kind. The bar in the lobby 1520 was excellent as was the staff as well. It is on a very busy street so you feel the energy and excitement of true Galway.

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Hotel response

Dear Melissa, Thank you for taking the time to post your lovely review, I was delighted to read that you enjoyed every aspect of your stay with us and in particular that you found the staff to be so friendly during your visit. Thank you for choosing The Residence Hotel and I hope that we will have the pleasure of looking after you again in the not too distant future. Kind Regards Julia c

Hotel guest

Very pleased with our stay, ideal location, spotlessly clean modern room, very helpful staff, will definitely be returning and have already recommended it to friends.

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Hotel response

Dear Regina, Thank you so much for taking the time to post your lovely review. I am delighted that you were so happy with all aspects of your stay with us here at The Residence Hotel. Thank you for staying with us and I hope it won't be too long before we will have the pleasure of looking after you again, thank you for the recommendations also. Kind regards Julia C

Hotel guest

Really enjoyed stay here so impressed how clean / spotless the room and bathroom was location was brillant when window s closed didn't hear any street noise the Recption staff could not have been more helpful I would stay here again Thank you

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Hotel response

Dear Hannah, Thank you so much for taking the time to post your lovely review and sharing your experience of The Residence Hotel. I was delighted to read that you were happy with all aspects of your stay with us and especially that you found the team to be friendly and accommodating. I am delighted to read that you may return and visit us again, I hope, in the not too distant future. Kind regards Julia C

Mark Kadlec

Beautiful hotel!

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Hotel response

Dear Mark, Thank you so much for taking the time to post your lovely if succinct review. I'm glad that you enjoyed your stay with us and I hope that we will have the pleasure of your company again in the not too distant future. Kind regards Julia C

Hotel guest

Lovely boutique hotel. Incredibly friendly and helpful staff. Located in the Latin quarter which can be quite loud through the night but the rooms had really impressive sound proof windows so it wasn't an issue at all even on my 1st floor room.

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Hotel response

Dear Soren, Thank you for posting your review. We appreciate that you took the time to share your experience. I was delighted to read your very positive comments on all aspects of your stay with us. Thank you for choosing to stay with us and I hope that we will have the pleasure of looking after you again on your next visit to Galway. Kindest regards, Julia C

Hotel guest

Room was recently upgraded with modern bath fixtures and appointments and a nice king bed, but the location was the prime reason to stay here - on the "pedestrian mall" and easy walking distance to many dining choices, shops and traditional music venues

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Hotel response

Dear Rick, Thank you for taking the time to post your lovely review. I am delighted to read that you were so happy with every aspect of your stay with us. Thank you for choosing to stay with us and I hope that you should you choose to visit Galway again that we will have the pleasure of your company for a second time. Kind regards Julia C

Hotel guest

The Residence Hotel Galway is in the heart of the action in Galway. All the great pubs and shops are right there in a pedestrian friendly area. The rooms are modern and very clean with a comfortable bed. The hotel also has a restaurant and very lively pub located on the ground level. The staff were very nice.

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Hotel response

Dear Scott, Thank you so much for taking the time to post your review. I am delighted to hear that you enjoyed every aspect of your stay with us here at The Residence Hotel and that you found our accommodation to be so comfortable. I hope that should you visit Galway again that we will have the pleasure of your company for a second time. Kind regards Julia C

Karen Beattie

Figuring out how to get to parking was difficult even with Apple maps. Perhaps online directions from hotel sent w confirmation. The recesraff were pleasant and helpful.

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Hotel response

Hi Karen, Thank you for taking the time to post your review and for your 5/5 rating. I am delighted that you were happy with all aspects of your stay with us. I hope that we will have the pleasure of looking after you for a second time should you return to Galaway. Kind regards Julia C

Jeff Barber

The hotel was cool and the staff where friendly. The bed was cozy and the location is awesome!

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Hotel response

Dear Jeff, Thank you for posting your review. We appreciate that you took the time to share your experience. I was delighted to read your very positive comments on all aspects of your stay with us and especially that you found the team to be welcoming and accommodating during your visit with us. Thank you for choosing to stay with us and I hope that we will have the pleasure of looking after you again on your next visit to Galway. Kindest regards, Julia C

Brendan Nugent

Have stayed there a few times. Rooms are good and kept to a great standard. Staff are nice and very helpful. Location is very good aswell its a plus.

Alexus Wong

Excellent stay, terrifically helpful staff. One staff member went out of her way to talk to me about local bar and travel preferences which made my trip all the better.

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Hotel response

Thank you so much for taking the time to post your lovely review and for sharing your experience of The Residence Hotel. I was delighted to hear that you were so happy with every aspect of your stay and in particular that you found the reception team to be friendly and accommodating during your stay. I have passed your lovely compliments on to all of the team. We hope that we will have the pleasure of looking after you again in the not too distant future. Kind regards Julia C

Lynn McColl

We absolutely loved your gorgeous hotel. From the modem rooms to the quaint bar. We will be back and we will definitely recommend you to all our friends!

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Hotel response

Thank you son much for taking the time to post your lovely review and for rating us so highly. I am delighted to hear that you enjoyed every aspect of your stay with us here at The Residence Hotel. I am especially delighted to hear that you plan to return to us and we look forward to welcoming you back. Kind Regards Julia C

Hotel guest

The staff were pleasant and extremely helpful. Checking in and out was easy. The room was comfortable and beautiful. We were on the first floor and the only issue was you could hear the noise from the bar below. We were woken up after the bar had closed and the staff were cleaning up.

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Hotel response

Thank you so much for taking the time to post your lovely review, I was delighted to read that you enjoyed your stay with us here at The Residence Hotel and in particular that you found our team to be so helpful and friendly. Thank you for staying with us and I hope that we will have the pleasure of your company in the not too distant future. Kind regards Julia C

Hotel guest

Great location. Front desk staff was very welcoming. Room was very clean and comfortable. Our room was on front side of building so there was a lot of street noise at night. We would stay here again but request a room on backside of the hotel.

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Hotel response

Hi Steven, Thank you for taking the time to post your review. I was delighted to read that you enjoyed so many aspects of your stay with us here at The Residence Hotel and in particular that you found the staff to be so welcoming. We are located in the lively Latin Quarter section of Galway City Centre and regrettably we have no control over noise that travels from the street. Thank you for staying with us and I hope we will have the pleasure of your company again in the not too distant future. Kind regards Julia C

Hotel guest

My daughter and I recently had the pleasure of staying at the Residence Hotel. It is situated in the Latin Quarter and in close proximity to many bars, cafes and restaurants. There are a number of fabulous restaurants within easy walking distance of the Hotel. The service was excellent and the staff very helpful with recommendations for dinner etc. Our room generous, the beds super comfy and everything was to a high standard.

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Hotel response

Thank you for taking the time to post your lovely review. I was delighted to read that you were happy with so many aspects of your stay with us here at The Residence Hotel and especially that you found our staff to be so friendly. Thank you for staying with us and I hope that we will have the pleasure of looking after you again in the not too distant future.

john o sullivan

Almost felt like home and very clean will stay again

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Hotel response

Thank you for taking the time to post your lovely review, I'm delighted that you felt at home with us here at The Residence Hotel. We look forward to welcoming you back to us in the not too distant future. Kind regards Julia C

Marita Deegan

What can I say: beautiful hotel, welcoming staff and ideally situated. Room facilities were excellent. Food and drink were spot on and you're only a few steps away from all the hustle and bustle of Quay Street. I'd recommend this hotel to anyone.

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Hotel response

Thank you so much for taking the time to post your lovely review, I was delighted to read that you were so happy with all aspects of your stay with us here at The Residence Hotel. Thank you for staying with us and I hope that should you visit Galway again that we will have the pleasure of looking after you for a second time. Kind regards Julia C