Customer reviews

Hotel guest

12-Jul-2018
Really enjoyed stay here so impressed how clean / spotless the room and bathroom was location was brillant when window s closed didn't hear any street noise the Recption staff could not have been more helpful I would stay here again Thank you

Hotel response

Dear Hannah, Thank you so much for taking the time to post your lovely review and sharing your experience of The Residence Hotel. I was delighted to read that you were happy with all aspects of your stay with us and especially that you found the team to be friendly and accommodating. I am delighted to read that you may return and visit us again, I hope, in the not too distant future. Kind regards Julia C

Mark Kadlec

9-Jul-2018
Beautiful hotel!

Hotel response

Dear Mark, Thank you so much for taking the time to post your lovely if succinct review. I'm glad that you enjoyed your stay with us and I hope that we will have the pleasure of your company again in the not too distant future. Kind regards Julia C

Hotel guest

8-Jun-2018
Lovely boutique hotel. Incredibly friendly and helpful staff. Located in the Latin quarter which can be quite loud through the night but the rooms had really impressive sound proof windows so it wasn't an issue at all even on my 1st floor room.

Hotel response

Dear Soren, Thank you for posting your review. We appreciate that you took the time to share your experience. I was delighted to read your very positive comments on all aspects of your stay with us. Thank you for choosing to stay with us and I hope that we will have the pleasure of looking after you again on your next visit to Galway. Kindest regards, Julia C

Hotel guest

29-May-2018
Room was recently upgraded with modern bath fixtures and appointments and a nice king bed, but the location was the prime reason to stay here - on the "pedestrian mall" and easy walking distance to many dining choices, shops and traditional music venues

Hotel response

Dear Rick, Thank you for taking the time to post your lovely review. I am delighted to read that you were so happy with every aspect of your stay with us. Thank you for choosing to stay with us and I hope that you should you choose to visit Galway again that we will have the pleasure of your company for a second time. Kind regards Julia C

Hotel guest

21-May-2018
The Residence Hotel Galway is in the heart of the action in Galway. All the great pubs and shops are right there in a pedestrian friendly area. The rooms are modern and very clean with a comfortable bed. The hotel also has a restaurant and very lively pub located on the ground level. The staff were very nice.

Hotel response

Dear Scott, Thank you so much for taking the time to post your review. I am delighted to hear that you enjoyed every aspect of your stay with us here at The Residence Hotel and that you found our accommodation to be so comfortable. I hope that should you visit Galway again that we will have the pleasure of your company for a second time. Kind regards Julia C

Karen Beattie

15-May-2018
Figuring out how to get to parking was difficult even with Apple maps. Perhaps online directions from hotel sent w confirmation. The recesraff were pleasant and helpful.

Hotel response

Hi Karen, Thank you for taking the time to post your review and for your 5/5 rating. I am delighted that you were happy with all aspects of your stay with us. I hope that we will have the pleasure of looking after you for a second time should you return to Galaway. Kind regards Julia C

Jeff Barber

5-May-2018
The hotel was cool and the staff where friendly. The bed was cozy and the location is awesome!

Hotel response

Dear Jeff, Thank you for posting your review. We appreciate that you took the time to share your experience. I was delighted to read your very positive comments on all aspects of your stay with us and especially that you found the team to be welcoming and accommodating during your visit with us. Thank you for choosing to stay with us and I hope that we will have the pleasure of looking after you again on your next visit to Galway. Kindest regards, Julia C

Brendan Nugent

2-May-2018
Have stayed there a few times. Rooms are good and kept to a great standard. Staff are nice and very helpful. Location is very good aswell its a plus.

Alexus Wong

30-Mar-2018
Excellent stay, terrifically helpful staff. One staff member went out of her way to talk to me about local bar and travel preferences which made my trip all the better.

Hotel response

Thank you so much for taking the time to post your lovely review and for sharing your experience of The Residence Hotel. I was delighted to hear that you were so happy with every aspect of your stay and in particular that you found the reception team to be friendly and accommodating during your stay. I have passed your lovely compliments on to all of the team. We hope that we will have the pleasure of looking after you again in the not too distant future. Kind regards Julia C

Lynn McColl

27-Mar-2018
We absolutely loved your gorgeous hotel. From the modem rooms to the quaint bar. We will be back and we will definitely recommend you to all our friends!

Hotel response

Thank you son much for taking the time to post your lovely review and for rating us so highly. I am delighted to hear that you enjoyed every aspect of your stay with us here at The Residence Hotel. I am especially delighted to hear that you plan to return to us and we look forward to welcoming you back. Kind Regards Julia C

Hotel guest

12-Mar-2018
The staff were pleasant and extremely helpful. Checking in and out was easy. The room was comfortable and beautiful. We were on the first floor and the only issue was you could hear the noise from the bar below. We were woken up after the bar had closed and the staff were cleaning up.

Hotel response

Thank you so much for taking the time to post your lovely review, I was delighted to read that you enjoyed your stay with us here at The Residence Hotel and in particular that you found our team to be so helpful and friendly. Thank you for staying with us and I hope that we will have the pleasure of your company in the not too distant future. Kind regards Julia C

Hotel guest

27-Feb-2018
Great location. Front desk staff was very welcoming. Room was very clean and comfortable. Our room was on front side of building so there was a lot of street noise at night. We would stay here again but request a room on backside of the hotel.

Hotel response

Hi Steven, Thank you for taking the time to post your review. I was delighted to read that you enjoyed so many aspects of your stay with us here at The Residence Hotel and in particular that you found the staff to be so welcoming. We are located in the lively Latin Quarter section of Galway City Centre and regrettably we have no control over noise that travels from the street. Thank you for staying with us and I hope we will have the pleasure of your company again in the not too distant future. Kind regards Julia C

Hotel guest

23-Feb-2018
My daughter and I recently had the pleasure of staying at the Residence Hotel. It is situated in the Latin Quarter and in close proximity to many bars, cafes and restaurants. There are a number of fabulous restaurants within easy walking distance of the Hotel. The service was excellent and the staff very helpful with recommendations for dinner etc. Our room generous, the beds super comfy and everything was to a high standard.

Hotel response

Thank you for taking the time to post your lovely review. I was delighted to read that you were happy with so many aspects of your stay with us here at The Residence Hotel and especially that you found our staff to be so friendly. Thank you for staying with us and I hope that we will have the pleasure of looking after you again in the not too distant future.

john o sullivan

20-Feb-2018
Almost felt like home and very clean will stay again

Hotel response

Thank you for taking the time to post your lovely review, I'm delighted that you felt at home with us here at The Residence Hotel. We look forward to welcoming you back to us in the not too distant future. Kind regards Julia C

Marita Deegan

4-Feb-2018
What can I say: beautiful hotel, welcoming staff and ideally situated. Room facilities were excellent. Food and drink were spot on and you're only a few steps away from all the hustle and bustle of Quay Street. I'd recommend this hotel to anyone.

Hotel response

Thank you so much for taking the time to post your lovely review, I was delighted to read that you were so happy with all aspects of your stay with us here at The Residence Hotel. Thank you for staying with us and I hope that should you visit Galway again that we will have the pleasure of looking after you for a second time. Kind regards Julia C

Graziella ROUSSY

16-Jan-2018
Great location. Lovely and clean rooms. Staff was very professional and helpful (streets very overflooded due to the storm ELEANOR) Street noise, but we knew it was located on a very busy street.

Hotel response

Thank you for taking the time to post your lovely review. I am delighted that you enjoyed your stay with us and in particular that you found our team to be so accommodating. Thank you for staying with us and I hope that we will have the pleasure of taking care of you again in the not too distant future. Kind regards Julia C

Sidnei Basei

14-Jan-2018
We had a great time. Of course there's a little noise at night. But that's a minor problem. The hotel is located in the heart of Galway city. Perfect location, great staff, amazing bedroom and perfectly clean. I will recommend you guys to everybody. Thanks.

Hotel response

Thank you so much for taking the time to post your lovely review. I am delighted that you were so happy with your stay with us here at The Residence Hotel. I hope we will have the pleasure of looking after you again in the not too distant future. Kind Regards Julia C

Catherine Maiorana

9-Jan-2018
We had a fantastic stay! We arrived early for New Year's Eve weekend - it was downpouring and the gentelman at the desk had a room prepared for us immediately. The staff was eager to give us suggestions on where to go and what to do! They were so helpful and friendly. The bar staff were wonderful when we asked if they could put on an american football game for us. It was a busy night and they found a TV for the game. Wonderful stay overall! We had ready many reviews about the noise due to the location. However, we had no problem sleeping at night. Rooms are great - modern and clean and the beds were so comfortable. We would stay again!

Hotel response

Thank you for taking the time to post your lovely review, I was delighted to hear that you enjoyed all aspects of your stay with us and in particular you found the staff to be so friendly and accommodating. Thank you for choosing to stay with us and I hope that we will have the pleasure of your company again in the not too distant future. Kind Regards Julia C

Hotel guest

20-Dec-2017
great rooms, good staff, maybe a little noisy but your in the heart of galway so expected

Hotel response

Thank you for taking the time to post your review. I am delighted to read that you enjoyed your stay with us and I hope that we will have the pleasure of your company again in the not too distant future. Kind regards Julia C

Hotel guest

18-Dec-2017
Great stay - wish it could have been for longer! we were only there for one night but the room was great. a little on the smaller side, but very comfortable with big bathrooms. didn't have onsite parking, but there is a parking garage right beside there. we were right over Quay St which was a little noisy at night, but still very much so enjoyed our stay and would recommend it to anyone!

Hotel response

Thank you for taking the time to post your lovely review. I am delighted to hear that you enjoyed so many aspects of your stay with us. Thank you for choosing to stay with us and I hope that should you visit Galway again that we will have the pleasure of looking after you for a second time. Kind regards Julia C


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