This is what has been said about us...

What our guests say

"Excellent"

Best location in Galway! Excellent concierge. They were so friendly and helpful. Laundry service was a huge bonus. The attached pub was amazing. We stayed with a group of 6 and they made it so easy for our group.
Hotel guest
25-Sep-2022

"Excellent"

"Excellent"

The staff was fantastic! The room was comfortable with everything needed. Two things that did not matter to us but may to others - loud music on weekends until 2am but earplugs were provided and there was no window in the room - only a window well. We will definitely stay here again on our next trip to Galway!
Hotel guest
22-Sep-2022

"Excellent"

"Very good"

Fantastic service and really friendly staff. The location was marvelous and allowed us to hit the ground running each day and night in Galway. The only downside was the noise from the bar downstairs at night, but the provided earplugs allowed us to get plenty of sleep -- and if you're out at night anyways, you won't be bothered!
Hotel guest
19-Sep-2022

"Very good"

"Excellent"

The Residence Inn was a perfect place for our visit to a most lively Galway. The staff was exceptionally considerate and the hotel met all our expectations. We will without question book the property again when we return.
Jonathan Liss
16-Sep-2022

"Excellent"

"Very good"

The stay at the hotel was pretty good. The rooms were nice and clean. The attached bar/restaurant was very nice and served good food and drinks. The location was excellent and walking distance to almost everything in the immediate city limits. The only draw back was the noise from the music and people in the bar. We were on the 2nd floor, and often laid awake in the room until past 2am before we could fall asleep. If you aren't a party animal and want your rest, the bar will keep you awake.
paul shannon
16-Sep-2022

"Very good"

"Excellent"

Everything was great. The location couldn’t be better, the staff was very friendly, and the room was comfortable. The street noise wasn’t terrible but in the morning the trash or recycle collector came and that was quiet loud. But otherwise, perfect stay!
Hotel guest
8-Sep-2022

"Excellent"

"Very good"

A very nice and tidy hotel with beautiful rooms directly at the begining of the latin quarter in Galway. The attached bar with fabulous live music is very nice as well. But only the right place if you prefere it vibrant and noisy and full of life.
Hotel guest
28-Aug-2022

"Very good"

"Pleasant"

Very well located. The room was nice and comfortable. Staff was very friendly and helpful. If you stay on the weekend, the bar below the hotel is hopping until 2am so maybe request a higher room. We use a noise machine and could still hear the music. I slept fine but my husband used earplugs. Sunday night they quit playing early so it was not an issue at all. Also, we read bad reviews of the Spanish car park but do not read those reviews and park there. It was a little small but doable and very close to the hotel. You get discounted parking staying at the hotel and if staying multiple days they will let you pay in advance and you can come and go as you please with the same ticket.
Alisha Caudle
25-Aug-2022

"Pleasant"

"Excellent"

11/10. Great location both right in the heart of town and right next to the water. The customer service was spectacular and all of the staff were extremely friendly and helpful. The rooms were small but had everything I needed, and the pub attached to the hotel was fantastic and had live music every night.
Hotel guest
11-Aug-2022

"Excellent"

"Very good"

We stayed in 6 hotels over 2 weeks in Scotland & Ireland. This was our favorite hotel. The staff was super helpful, the room nice, the bed very comfortable. We didn't spend a lot of time in the room, but it was really nice to have Netflix and CNN. The in-room coffee maker was great - although 5 minutes from the hotel there are tons of coffee shops. The location could not be better - literally steps to restaurants & shops. The downside is also the location and there is no AC (which is very common in our experience throughout the UK). They did provide a fan, however we were on the 2nd floor, on the street side and needed to keep our window open. The street noise made it difficult to sleep. We could have (and in hindsight should have) moved, however we choose not to, so that's on us. Ask for a high level room.
Hotel guest
26-Jul-2022

"Very good"

"Excellent"

What a lovely hotel! Beautiful room, excellent services and so close to everything! A must stay when you are in Galway! They even surprised us with a box of chocolate and lovely note when learned about our wedding anniversary, so thoughtful and made our day!
wei oania
25-Jul-2022

"Excellent"

"Very good"

The room was super small, but pretty quiet. The attached 1520 bar I highly recommend for the evening between the yummy bites and live music it was great. We only stayed one night which was plenty. Wifi was good. Staff very nice. Well situated hotel.

Hotel response

Dear Cori, Thank you for taking the time to post your review and for sharing your feedback of The Residence Hotel. I was delighted to read that you enjoyed so many aspects of your stay with us. I'm sorry that you were unhappy with the size of your room but all of our doubles are the same size. Should you visit Galway again reach out to us and we can organise one of our family rooms for you as these are roomier. Thank you for choosing The Residence Hotel. Warm regards Julia C
Hotel guest
26-May-2022

"Very good"

"Excellent"

Great hotel right in the middle of everything. Clean and comfortable. Staff was very helpful.

Hotel response

Dear Jason, Thank you so much for your lovely review. I was delighted to read that you were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C
Hotel guest
17-May-2022

"Excellent"

"Excellent"

We had a great stay, the room was very comfortable and clean. It’s a terrific location, there is a bit of noise from the bar but ear plugs offered up by the friendly front desk staff took care of that. We would certainly stay there again!

Hotel response

Dear Barbara, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Warm regards Julia F
Barbara Harmon
10-Apr-2022

"Excellent"

"Very good"

Had a lovely stay! Ladies at reception were great. Feedback - some fitted sheets would be good, sheet kept coming off, but nice to see lovely new mattress underneath. Room was roasting, but the dyson aircooler was a lovely touch! Stayed in room 305, the horse is weird. Love the sustainable toiletries fixed to the wall! Great stay, would return, but not to the horse!

Hotel response

Hi Clodagh, Thank you so much for your lovely review. I was delighted to read that you were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. Thank you for staying with us. We are delighted that you are looking forward to returning to us as we look forward to having the pleasure of looking after you again in the very near future BUT not in the horse rooms. Warmest regards Julia C
Clodagh O'Sullivan
1-Mar-2022

"Very good"

"Excellent"

Fab room everything we needed and more. Location was perfect everything on your doorstep. Lovely girl on reception. We will be back

Hotel response

Dear Sinead, Thank you for your lovely review, I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Warm regards Julia C
Sinead MC Mullan
22-Feb-2022

"Excellent"

"Very good"

A hidden gem & a wonderful hotel, extremely handy to Quay Street in Galway. Am familiar with Galway but hadn't heard of this hotel before. Boutique style, modern and tea & coffee facilities in each room. Very clean throughout and the staff were very welcoming and friendly. We only stayed one night and did not have breakfast. We dined across the street in Martines which was busy and the food was delicious. Would definitely return for another stay and would highly recommend this hotel.

Hotel response

Dear Carol, Thank you so much for your gorgeous review. I'm delighted to read that you enjoyed so many aspects of your stay with us, To hear that you will be returning very soon is one of the highest forms of praise we can receive from our guests, and the whole team will be delighted to welcome you back when you do. Warmest regards Julia C
Hotel guest
16-Feb-2022

"Very good"

"Excellent"

If you need quiet in the evening and early morning don't stay on 1st floor rooms, the noise from the pub is not nice. Everything else is perfect, mattresses are TOP, rooms are extremely clean and comfortable, having a good coffee machine in the room is priceless, staff is great and super kind. Absolutely recommend!

Hotel response

Dear Carol, Thank you so much for your gorgeous review. I'm delighted to read that you enjoyed so many aspects of your stay with us, To hear that you will be returning very soon is one of the highest forms of praise we can receive from our guests, and the whole team will be delighted to welcome you back when you do. Warmest regards Julia C
Cristina Ascensao
12-Feb-2022

"Excellent"

"Excellent"

Fantastic hotel in the heart of Quay Street. Friendly welcome. A clean modern hotel. If you want a base for a cracking trip this is it, Bar 1520 awaits you downstairs. Thank you Julia for arranging our trip.

Hotel response

Dear Carl, You're welcome and it's always a pleasure. I look forward to seeing you guys again next year. Warmest regards Julia
Hotel guest
10-Feb-2022

"Excellent"

"Very good"

Recently stayed for a 21st. Arrived to a lovely note and bottle of prosecco for the occasion, which was so nice. Staff were extremely friendly, room was clean and spacious and the hotel is situated in a very accessible area however for those of you who enjoy quiet it may not be the best option for you. As for those who love food, a loud atmosphere, shopping and bars it is a great location. It is also only a ten minute walk to Salthill where you can walk the promenade, get a coffee and even go to the aquarium for the day and only a 10 minute walk back to the Hotel. It's only real flaw is the noise can continue to after 2 in the morning and that may not suit some guests. Overall, we had a very enjoyable stay.

Hotel response

Dear Chloe, Thank you so much for your lovely review. I was delighted to read that you were happy with so many aspects of your stay and in particular that you found the staff to be so friendly during your visit. The Residence Hotel is located on the famous Quay Street in the centre of Galway City. Quay Street and the surrounding areas are lively spots and although we’ve done our best to keep the noise to a minimum, there’s always going to be a party atmosphere around here at night. Please accept our apologies for any inconvenience that this may have caused to you. Looking forward to looking after you again in the future. Warm regards Julia C
Hotel guest
3-Feb-2022

"Very good"

Special offers