What our guests say
"Excellent"
Hotel guest
5-Oct-2021
5-Oct-2021
"Excellent"
"Excellent"
The Front Desk staff was very friendly and welcoming. The room was clean and interesting and our pre-ordered breakfast showed up on our doorstep like clockwork each morning. I would be happy to stay here again!
Hotel response
Dear Christopher, Thank you so much for the 5* review. I'm delighted to hear how great everything was during your stay in The Residence Hotel and that our staff displayed the level of customer service on which we pride ourselves. Looking forward to looking after you again in the future Warm regards Julia C
Christopher Twomey
23-Sep-2021
23-Sep-2021
"Excellent"
"Excellent"
Excellent stay. Straightforward check in and out. Lovely room with well stocked coffee machine.
Hotel response
Dear Fergal, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Warmest regards Julia F
Hotel guest
16-Sep-2021
16-Sep-2021
"Excellent"
"Excellent"
I absolutely love staying in this hotel! I’ve stayed in it three times now and I will not stay in any other hotel in galway when I am there. The rooms are modern and the beds are comfortable. The breakfast bags are convenient and perfect for people who like to relax in the morning rather than wake up early for breakfast, I’d highly recommend this hotel to anyone
Hotel response
Dear Emma, Thank you so much for the positive review! I'm delighted you enjoyed everything about our hotel - from the city-central location to the 1520 bar & restaurant and the quality of the rooms was so perfect throughout your stay. The whole team will be delighted to read your comments, and we will all certainly look forward to welcoming you back in the future. Warmest regards Julia C
Hotel guest
12-Sep-2021
12-Sep-2021
"Excellent"
"Excellent"
Absolutely amazing hotel. One of the best we've stayed in in Ireland! Great location - right at the start of the Latin quarter and a 2 minute walk to the river/Spanish arches/galway museum. We'll definitely be back!
Hotel response
Dear Jeffrey, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Kind regards Julia C
Hotel guest
12-Sep-2021
12-Sep-2021
"Excellent"
"Excellent"
Beautiful hotel in the heart of galway. It's in an excellent location, the rooms were stunning ans very clean .the highlights of the hotel was the superb staff,couldn't have asked for a better hotel.
Hotel response
Dear Jeffrey, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Kind regards Julia C
Hotel guest
29-Aug-2021
29-Aug-2021
"Excellent"
"Very good"
Brilliant location. V cool hotel. V friendly helpful staff. Room a bit small! Couldn't figure out coffee machine r shower! ( had t & bath instead!). Overall really enjoyed our stay.
Hotel response
Dear Beatrice, Thank you for taking the time to post your review. I'm delighted to read that you enjoyed so many aspects of your stay with us and especially that you found the staff to be friendly and accommodating during your stay. I'm sorry to hear that you had difficulty with the shower and Nespresso machine, had you called down to reception we would have been delighted to explain how they work. Thank you for choosing The Residence Hotel and I hope that should you visit Galway again that we will have the pleasure of looking after you for a second time. Warmest regards Julia C
Hotel guest
27-Aug-2021
27-Aug-2021
"Very good"
"Excellent"
Lovely service and a fabulous location
Hotel response
Hi Jessica, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Warm regards Julia C
Hotel guest
25-Aug-2021
25-Aug-2021
"Excellent"
"Excellent"
The room was great. The bed was so comfortable and the amenities were spot on. The staff was so friendly and accommodating. The location was perfect for our Galway stay!
Hotel response
Dear Jenna, Thank you so much for your lovely review. I was delighted to read that you were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C
Hotel guest
17-Aug-2021
17-Aug-2021
"Excellent"
"Excellent"
Excellent friendly service and a beautiful spotless hotel
Hotel response
Hi Helen, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Warm regards Julia F
Hotel guest
12-Aug-2021
12-Aug-2021
"Excellent"
"Excellent"
We booked this very last minute so didn’t have any expectations. The Residence is in an excellent location, staff are very friendly and very helpful. The room had everything we needed and was comfortable and extremely clean. We are in the bar downstairs and although the menu was small the food was delicious. A fantastic hotel that we intend to visit again.
Hotel response
Dear Sarah, Thank you so much for your lovely review. I was delighted to read that you were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia F
Sarah Workman
10-Aug-2021
10-Aug-2021
"Excellent"
"Excellent"
Beautiful hôtel and good reception. The room is perfect. We were very happy with our stay
Hotel response
Dear Pierre-Alain, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Warmest regards Julia C
Pierre-Alain Borella
9-Aug-2021
9-Aug-2021
"Excellent"
"Excellent"
One of the nicest hotels I have ever stayed at. The room was perfect and the staff were very friendly and extremely helpful. The food and drinks in the 1520 bar were second to none! Would recommend to anyone in a heartbeat
Hotel response
Dear Alex, Thank you so much for your lovely review. I was delighted to read that you were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Warm regards Julia C
Hotel guest
9-Aug-2021
9-Aug-2021
"Excellent"
"Excellent"
Great place, friendly helpful staff, clean room, good atmosphere and central location. Simon and Amy
Hotel response
Dear Simon, Thank you so much for leaving us this lovely review. I was delighted to read that you and Amy were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. They'll be pleased to read your thoughtful comments. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back. Kind regards Kris F.
Hotel guest
4-Aug-2021
4-Aug-2021
"Excellent"
"Excellent"
Location could not have been better. Staff was super helpful. The 1520 pub connected to the hotel was so much fun!
Hotel response
Dear Morgan, Thank you so much for taking the time to write this wonderful review, I'm delighted to hear that you enjoyed your stay with us and found the staff friendly and helpful. We are very blessed with our location, and I'm thrilled you had a wonderful time in the pub. I am delighted to pass on your comments to the staff, and we hope to welcome you back to us in the future, KIND REGARDS Kris F.
Hotel guest
4-Aug-2021
4-Aug-2021
"Excellent"
"Very good"
Very nice boutique hotel in the heart of the city centre , staff were extremely friendly and went out of their way to ensure we enjoyed our stay. Food was good and so were the cocktails. I would certainly stay again and highly recommend.
Hotel response
Dear Niamh, Thank you so much for the wonderful review, I'm delighted to hear that you enjoyed every aspect of your stay with us and you would stay again. All the staff will be delighted to read your comments and we look forward to welcoming you back to us in the not too distant future, KIND REGARDS Julia C
Hotel guest
27-Jul-2021
27-Jul-2021
"Very good"
"Excellent"
With a very busy hotel, running under new guidelines due to covid, everything was excellent and the rooms were top drawer. Location couldn’t be better.
Hotel response
Dear Donal, Thank you so much for the great review. I'm delighted everything was so perfect for your stay with us and all the team here would be delighted to welcome you back any time you're in the area again. Kind regards Julia C
Hotel guest
26-Jul-2021
26-Jul-2021
"Excellent"
"Excellent"
Lovely room. Pleasent staff. We all enjoyed our dtay
Hotel response
Dear Maureen, Thank you so much for your lovely review. I hope that we will have the pleasure of looking after you again in the not too distant future. Kind regards Julia C
Hotel guest
16-Dec-2020
16-Dec-2020
"Excellent"
"Excellent"
Was a great stay! Really laid back but still stylish, modern and clean. Couldn’t get better location wise. If I were to return to Galway it would be to stay in The Residence again!
Hotel response
Dear Ciar, Thank you for taking the time to review your recent stay with us. I am delighted to see you had a great time. We are lucky in regards to our location as we are close to everything Galway has to offer. I will pass on your praise to our staff. We hope you return again soon. Warm regards, Julia C
Hotel guest
20-Sep-2020
20-Sep-2020
"Excellent"
"Excellent"
Thoroughly enjoyed our stay. The rooms are so cool and we loved the location. All staff we met were very professional.. The current climate with covid 19 has changed everything but we felt very safe in the hotel/bar.
Hotel response
Dear Tara, Thank you so much for your lovely review. I was delighted to read that you were so happy with every aspect of your stay and in particular that you found the staff to be so friendly during your visit. Thank you for staying with us and should you visit Galway again, we hope that we will have the pleasure of welcoming you back to us. Kind regards Julia C
Tara Mundow
19-Sep-2020
19-Sep-2020
"Excellent"
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